Interactive Intelligence
Since 2007 Wola Info has been fostering partnership with Interactive Intelligence, an American supplier of innovative solutions, such as Contact Centre and IP telephony. Using our status of Premier Partner Interactive Intelligence, we develop our own competencies within scope of telecommunication solutions.
We use the Interactive Intelligence technology as a basis to offer solutions for efficient communication, based on TCP/IP protocol applied to create modern call centres. The architecture of proposed solutions is most certainly a decisive factor, enhancing the attraction of our offer, as the best of its class. The modular concept of offered systems ensures their easy operation, and flexibility is achieved by tailoring solutions to specific requirements of individual users.
The versatile line of Interactive Intelligence products have proven their advantage in Contact Centres of both small to medium-size companies, as well as corporate structures. The packet of Wola Info services provided in co-operation with Interactive Intelligence is dedicated to clients in such business sectors as telecommunication, finance, health care and others.